FAQs

Most of our appointments are made through provider referrals. This means that your ObGyn provider will send us a referral request and we will then reach out to you to set up an appointment. If you would like to make an appointment for your high-risk pregnancy without a referral, please call our office at 480-970-7664. For more information on how you can set up an appointment, view our appointments page.

The Patient Portal allows you to access your health records, send your providers secure messages, confirm normal test results, double-check appointment dates/times, and more. Enroll now.

If you need to cancel or reschedule your appointment, we ask that you call your provider’s office to let them know in advance. Your provider may have additional guidelines regarding cancellation.

If you have insurance, please bring a copy of your insurance card and photo identification to each visit. We will submit the claim to the insurance company on your behalf, but please be prepared to pay your co-pay and any deductible on the day of your visit. After we receive payment from your insurance carrier, any additional amount determined by your insurance company to be your responsibility will be billed to you.

Medical forms can be found on your provider’s office page.

We make it easy for patients to pay for medical care by paying through the email line or by calling our office.

The cost for your visit will be determined based on the specifics of the care and services provided. Your insurance carrier may pay for all or part of the care provided; however, you are primarily and ultimately responsible for payment on all the services you receive.

Our billing department is available during normal business hours to answer any questions. Please call or send a message through the Patient Portal.

Please call our office before your visit to speak to a member of our office staff to make sure we accept your insurance.

Please call our office prior to your visit and let them know why you are coming in; they can ESTIMATE the cost of your visit. We cannot guarantee any fees until after you have had your appointment. Payment is expected at the time of service.

These terms refer to the balance your insurance states as your responsibility, per the insurance contract you renew each year.

• Deductibles are paid by the member and must be reached each year before insurance pays any of your cost. Each family member usually has a separate deductible.
• Co-payments are smaller amounts paid by the member each time you visit the doctor or use any medical service.
• Co-insurance requires you to pay a percentage of your visit fee.
• Maximum out-of-pocket expense is the most you will have to pay before your insurance begins to pay 100%.